Your Responsibilities
Position
The International Affairs Office Manager will ensure the provision of visa support to all registered BSBI students as well as compliance with all necessary visa regulations as per German law. This position reports to the Head of Student Services and Deputy Head of Operations.
In this role you will take ownership of the visa support and compliance reporting provided by BSBI. Your tasks and responsibilities will include, but are not limited to:
• Being the central point of contact for all student enquiries and complaints related to student visa and compliance This includes information about visas, blocked bank accounts and health insurance, as well as working rights and post-graduate residency options.
• Managing BSBI’s existing partnership with SERS-RA GmbH, who provide immigration support services to students, and provide them with administrative support. Additionally, be a point of contact for partnerships with health insurance providers.
• Corresponding with German authorities
• Direct line management of Visa and Compliance/International Affairs Officers
• Driving the development of BSBI’s visa support services and creating the strategy needed to meet its objectives.
• Maintaining a comprehensive, up-to-date overview of students’ visa status to monitor compliance and ensure no student breaches visa regulations, taking action where needed.
• Reporting students who are have not complied with visa regulations, have been withdrawn from BSBI, or received a visa to Germany but never formally registered with the college to the Berlin visa authorities.
• Liaising with German embassies abroad upon request.
• Be actively involved in the registration process ensuring student visas are correct, checked and uploaded into the student database in a timely fashion.
• Assist in visa-related webinars.
Your profile
Requirements
ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE:
• Attention to detail is a must in this position
• Previous work experience in an administrative position
• Previous work experience in customer service
• Excellent verbal and written communication skills
• Excellent organisational skills
• Excellent language skills in English
• Native or near-native level of German
Desired skills:
• Previous experience in working with visa matters, German immigration offices and/or lawyers
• Previous managerial experience
Why us?
BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.
About us
GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.
With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Innovation & Business), htk design academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.
As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.
At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com