Programme Coordinator - BSBI Barcelona

Permanent employee, Full-time · Barcelona

Your Responsibilities

•   General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required.
•   Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners.
•   Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently.
•   Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students.
•   Academic Support: Assist students with academic-related inquiries, guiding them on available learning resources and support services. Coordinate with faculty members and facilitate fruitful collaboration.
•   Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements.
•   Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly.
• Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution.

Your profile

Qualifications:
•   A minimum of a Bachelor’s degree (or equivalent)
•   High level of customer focus
•   Excellent attention to detail and organizational skills
•   Proficiency with the MS Office suite
•   High level of discretion, diplomacy, and cultural intelligence
•   Enjoy working in a team environment
•   Flexible mindset with the ability to adapt to various responsibilities
•   Full working proficiency in English and Spanish
•   Experience working, living, or studying abroad or with international audiences is advantageous

Preferred Qualifications:
•   Proven track record in academic affairs, student services, enrolment management, continuing education, program development, or administration
•   Demonstrated ability to develop new approaches, solutions, and methods
•   Additional language skills

Why us?

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

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About us

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.

With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Innovation & Business), htk design academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.

As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.

At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com

Deine Aufgaben

• General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required.
• Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners.
•    Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently.
• Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students.
• Academic Support: Assist students with academic-related inquiries, guiding them on available learning resources and support services. Coordinate with faculty members and facilitate fruitful collaboration.
•    Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements.
• Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly.
•    Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution.

Dein Profil

Qualifications:
• A minimum of a Bachelor’s degree (or equivalent)
• High level of customer focus
• Excellent attention to detail and organizational skills
• Proficiency with the MS Office suite
• High level of discretion, diplomacy, and cultural intelligence
• Enjoy working in a team environment
• Flexible mindset with the ability to adapt to various responsibilities
• Full working proficiency in English and Spanish
• Experience working, living, or studying abroad or with international audiences is advantageous

Preferred Qualifications:
• Proven track record in academic affairs, student services, enrolment management, continuing education, program development, or administration
• Demonstrated ability to develop new approaches, solutions, and methods
• Additional language skills

Warum wir?

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Über uns

Global University Systems (GUS) ist eines der vielfältigsten Netzwerke von Hochschuleinrichtungen auf der ganzen Welt. GUS bildet in einer Vielzahl von Programmen aus, darunter Bachelor- und Masterstudiengänge, Englischsprachkurse sowie Berufs-, Unternehmens- und Führungskräfteausbildung. An 57 Standorten, u.a. in Großbritannien, Kanada, den Vereinigten Staaten, der Karibik, Irland, Israel, Singapur und Deutschland, bilden rund 87.000 Studierende ein internationales Netzwerk, um gemeinsam zu lernen. Die University of Europe for Applied Sciences (UE) ist Teil des Global University Systems. In Deutschland hat die UE ihren Hauptsitz in Potsdam und weitere Standorte in Berlin, Hamburg und Iserlohn. Die UE zeichnet sich durch ihren besonderen Praxisbezug, ihre Internationalität, moderne Lehrinhalte und den persönlichen Umgang mit den Studierenden aus. Jeden Tag tragen die Mitarbeiter/innen der UE mit innovativen Ideen dazu bei, die UE ihren Zielen näher zu bringen: Qualität, Service, Internationalität und Wachstum. Die Studiengänge sind das Ergebnis des direkten Austauschs zwischen UE-Professor/innen, Mitarbeiter/innen und Studierenden sowie des Feedbacks von potenziellem Arbeitgeber/innen. www.gusgermany.com

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Programme Coordinator - BSBI Barcelona

Permanent employee, Full-time · Barcelona

Your Responsibilities

Your profile

Why us?

About us

Deine Aufgaben

Dein Profil

Warum wir?

Über uns

We are looking forward to hearing from you!