Your Responsibilities
Programme Consultant - BSBI (m/f/d)
BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
It also aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
Located in the heart of Berlin and with campuses in Paris, Barcelona, Hamburg and Athens, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
We are looking for a new colleague to join our Direct Sales Team in Athens in collaboration with Gisma University of Applied Sciences on a full-time/40 hour a week starting as soon as possible.
The Opportunity:
Programme Consultants are responsible for promoting the institution’s programme portfolio to prospective students via phone, e-mail, and online consultations, forming an integral part of the sales team. The role covers the full student journey — from initial enquiry through to tuition fee payment — providing guidance and support throughout the entire application process.
You will manage your own pipeline of students, following an established consultative sales process to achieve set targets. Success in this role requires a strong understanding of academic programmes, systems, and processes, combined with the ability to build relationships, drive conversions, and deliver an excellent student experience.
Your tasks:
BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
It also aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
Located in the heart of Berlin and with campuses in Paris, Barcelona, Hamburg and Athens, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
We are looking for a new colleague to join our Direct Sales Team in Athens in collaboration with Gisma University of Applied Sciences on a full-time/40 hour a week starting as soon as possible.
The Opportunity:
Programme Consultants are responsible for promoting the institution’s programme portfolio to prospective students via phone, e-mail, and online consultations, forming an integral part of the sales team. The role covers the full student journey — from initial enquiry through to tuition fee payment — providing guidance and support throughout the entire application process.
You will manage your own pipeline of students, following an established consultative sales process to achieve set targets. Success in this role requires a strong understanding of academic programmes, systems, and processes, combined with the ability to build relationships, drive conversions, and deliver an excellent student experience.
Your tasks:
- Providing individually tailored advice to all prospective students, adapting to different communication styles
- Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with the institution.
- Exploring possible career paths for students and assertively matching them with specific the university’s offerings
- For international students: advising / making students aware of visa, immigration issues and compliance
- Handling student enquiries regarding different programmes and adapting to different communication needs
- Proven track record of cultivating meaningful client relationships and delivering tailored solutions
- Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose our institution.
- Portraying a positive and professional image of the university at all times
- Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
- Leveraging available technology and keeping all records up to date
- Correct and time-efficient management of leads pipeline