Your Responsibilities
The opportunity:
The University of Europe for Applied Sciences (UE) Dubai is seeking a dynamic and results-driven Student Recruitment Consultant to join our growing team. In this role, you will act as a primary brand ambassador, guiding and converting prospective students from their initial inquiry through to enrollment. We are seeking a candidate driven by KPIs and sales targets who can flawlessly navigate university entry requirements. You will manage a pipeline of domestic and international leads, providing bilingual (English/Arabic) consultative advice on our degree programs. This position requires a proactive self-starter who can navigate the nuances of cross-cultural communication to build trust with our diverse student body.
Key Activities & Responsibilities:
- Lead Management & Conversion: Manage the end-to-end recruitment funnel for domestic and international markets. Convert inquiries into applications and enrollments to achieve quarterly and annual sales targets.
- Consultative Sales: Conduct in-depth consultations (in-person, virtual, phone, etc.) with prospective students and parents providing accurate information in a professional manner, matching their academic background and career goals with suitable UE programs. Ability to conduct bilingual consultations (English/Arabic), addressing the specific cultural and academic priorities of families in the region.
- Application Processing: Oversee the admissions process and manage associated queries for your leads, ensuring all documentation is collected, verified and processed in compliance with university admissions policies and regulations.
- Pipeline Management: Manage the lead-to-enrollment process using the CRM system, ensuring you regularly contact prospective students and/or parents through a structured communication plan. Utilize the CRM system to track daily activities, log student interactions and generate weekly performance forecasts.
- Progression & Conversion: Analyse qualifications of prospective students utilising established University admissions standards and take the lead on progression and referral activity for both internal and external audiences.
- Operational Excellence: Collaborate with the Sales Manager, Head of Student Recruitment and GUS executive team to analyze student recruitment figures and translate strategies into operational plans, while proactively optimizing departmental procedures and performance reporting to drive student growth.
- Events & Network Growth: Contribute to the planning and organization of campus open events, webinars and student visits, while proactively building a referral network among students and alumni to turn our "UE Family" into a powerful recruitment tool.
- Stakeholder Management: Collaborate with the internal Administrative and Academic teams to resolve student queries regarding visa processes, accommodation and curriculum.
- Market Intelligence: Stay updated on regional activities and trends within the international higher education sector to refine the sales pitch.