- Lead and manage the Academic Office / Registry function, ensuring efficient and high-quality delivery of all academic administrative services.
- Oversee the full student lifecycle, including enrolment, record management, academic progression, and graduation processes.
- Develop, implement, and continuously improve university-wide registry strategies, policies, and procedures.
- Ensure effective planning and coordination of teaching schedules, examinations, and assessment processes.
- Support academic governance structures, including servicing examination boards and academic committees.
- Manage and resolve student complaints, appeals, and academic misconduct cases in line with institutional policies.
- Lead the use, optimization, and development of student information systems to support academic operations.
- Ensure accuracy, integrity, and strategic use of student data, including statutory and internal reporting.
- Support quality assurance processes, including accreditation, audits, and programme reviews.
- Ensure compliance with all relevant legal, regulatory, and academic governance requirements.
- Build and maintain relationships with external regulatory and professional bodies where appropriate.
- Collaborate closely with Student Services and other departments to deliver integrated, student-centered services.
- Foster strong relationships with student representatives and support student engagement and governance.
- Lead, manage, and develop the Registry team, ensuring high performance and continuous professional development.
- Drive operational efficiency, risk management, and value for money within the Registry function.
- Lead or contribute to institutional projects, including process improvements and system implementations.
Registry Manager
Potsdam
Full-time
Temporary
Your Responsibilities
We are looking for a new colleague to join our Team in Berlin/Potsdam on a full-time 40 hour a week contract starting as soon as possible.
Your profile
- Experience in education administration, learning management systems, and higher education operations is an asset
- Experience in managing records, databases, or client information systems is desirable
- Excellent command of English; additional languages are an asset
- Exceptional accuracy in processing data, tracking progress, and managing documentation
- Commitment to delivering high-quality service in both face-to-face and virtual environments, supporting individuals with empathy and professionalism
- Excellent written and verbal communication skills for interacting effectively with students, colleagues, and cross-functional teams. Able to deliver clear guidance and support on administrative and procedural matters
- Effective team player who can liaise across departments to ensure alignment between academic, administrative, and technical processes
- Advanced proficiency in MS Office Suite, particularly Excel, is an asset
Why us?
- Opportunity to work with a great team in a dynamic and international culture
- A workplace in our modern, centrally located campuses in Potsdam and Berlin
- Numerous campus events from the fields of art, culture, business, and science
- Opportunity to develop and implement new ideas and concepts
- Personal and professional development
About us
GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.
With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.
As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.
At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com