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Student Welfare Officer (m, f, d)

Berlin
Full-time
Fixed-term

Your Responsibilities

The Student Welfare Officer promotes the wellbeing, personal development, and successful adjustment of students throughout their studies. The role focuses on a preventative approach to mental health and wellbeing through individual support, workshops, campaigns, and group activities.
 
The Student Welfare Officer works closely with the Student Engagement, Student Life and academic teams to identify student needs, develop targeted wellbeing initiatives, and contribute to a safe, inclusive, and supportive campus environment. The role requires empathy, professionalism, confidentiality, and cultural awareness when working with an international student community.
 
Student Welfare and Wellbeing
  • Promote student welfare through a preventative approach to mental health and wellbeing.
  • Provide short-term, focused counselling appointments for students experiencing personal, emotional, or adjustment-related concerns.
  • Design, deliver, and evaluate wellbeing workshops, awareness campaigns, and group activities.
  • Identify student wellbeing needs and develop targeted initiatives in response to emerging concerns.
  • Analyse student feedback, participation, and wellbeing data to evaluate initiatives and inform future programmes.
  • Maintain accurate and confidential records of student welfare activities and counselling appointments.
  • Work closely with the Student Life Team and academic teams to promote a positive, inclusive, and supportive student experience.
  • Liaise with external healthcare providers, local authorities, and relevant services when required.

Your profile

Minimum Qualifications
  • Bachelor’s or Master’s degree level in Psychology, Counselling , Social Work or related field, or equivalent relevant qualification.
  • Previous professional experience in counselling, educational psychology, wellbeing, or a similar role.
  • Experience working with young adults and/or students, preferably in an international or multicultural environment.
  • Strong interpersonal, communication, and active listening skills.
  • Excellent organisational skills and attention to detail.
  • Ability to handle sensitive information with professionalism and confidentiality.
  • Proficiency in MS Office, particularly Word, Excel, Outlook, and PowerPoint.
  • Fluency in English, written and spoken.
  • Minimum A2 level in German, written and spoken (recommended).
 
Preferred Qualifications
  • Experience working in higher education or an international student environment.
  • Experience designing and evaluating mental health or wellbeing programmes.
  • Strong data analysis and reporting skills.
  • Knowledge of student safeguarding and appropriate referral procedures.
  • Proactive, empathetic, and adaptable approach to student welfare.
  • Ability to work collaboratively with different teams and manage multiple priorities.

Why us?

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

About us

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.


With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.


As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.


At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education.  www.gusgermany.com